 With our flat rate shipping rates you don't pay extra based on your distance from either of our two locations in California and Missouri.
Most orders are shipped same day. Within 3 to 5 business days over 95% of Bass Equipment shipments to destinations within the U.S. are received by our customers.
SHIPPING AND HANDLING CHARGES
In an effort to streamline your ordering experience with Bass, our shipping and handling charges are based on total dollar amount of the order instead of individual item weight, size and zone. With the wide array of products offered through our catalogs, and the increasing complexity of figuring exact charges with UPS and other carriers, we have found this method to be the quickest and by far the easiest way for you to place your orders. You can order with confidence knowing the exact total of your order at the time you place it with us.
Use the chart below to figure the shipping and handling charges for your order. These rates apply to the 48 contiguous States only. Alaska, Hawaii, Puerto Rico, and foreign country residents are charged actual rates.
| MERCHANDISE TOTAL |
SHPG. & HNDLG. CHARGES |
| $ 0.00 - 24.99 |
$ 9.95 |
| $25.00 - 49.99 |
$14.50 |
| $ 50.00 - 74.99 |
$17.00 |
| $75.00 - 124.99 |
$21.50 |
| $125.00 - 199.99 |
$25.95 |
| All orders over $200.00 |
$29.95 |
ROLL WIRE SURCHARGE on UPS:
There is a surcharge of $6.00 per roll on all roll wire that is shipped via UPS. This is in addition to the regular shipping and handling charges outlined above. If your order contains roll wire and is being shipped via UPS, add $6.00 per roll for this charge.
MOTOR FREIGHT SHIPMENTS:
On all orders that must be shipped via motor freight due to size limits, a minimum charge of $95.00 applies to the first $750.00 of merchandise ordered. Orders that total more than $950.00 will be charged a flat rate of 10% of the order total for shipping and handling.
HOW WE SHIP
We ship Parcel Post, United Parcel Service, and motor freight. All items small enough will be shipped UPS or Parcel Post. On larger shipments that are over the weight and size limits for UPS, we will ship via truck freight. We will route your order through the most efficient carrier to arrive in the shortest time possible. With our flat rate shipping and handling charges, you will be assured of exact shipping charges at the time you place your order. Since you will pay for shipping and handling when you place your order, all orders will be shipped to you prepaid to minimize hassles with the delivering carrier when your order arrives. WE DO NOT SHIP COD!!
HOW FAST WILL I GET MY ORDER?
We strive to turn your order around as fast as possible. Usually, most orders will be shipped within 48 hours of receipt. However, orders that include cages might take slightly longer to process as well as orders that might have special requests or custom items included. Springtime is usually our busiest season and sometimes orders will take a day or so longer to process during these times. If we are out of stock on an item, we will usually go ahead and ship your order and hold the item as back ordered until it becomes available. If we see an undue delay in an item ordered, we will do our best to notify you of the estimated time that it will take to get the item to you. If you have any questions regarding your order, please feel free to call our offices, toll free, at any time and we will update you as to the status of your order.
HOW TO ORDER
Click on the "Add to Shopping Cart" or the "Add to Cart" button beside each item to order. Shipping and handling charges for all items that can be shipped via UPS or US Mail will be calculated automatically. All items that much be shipped by truck (marked by **) you will need to add your self according to the total amount. These charges are based on dollar amount of your order and are outlined in the chart. If you are ordering an item that is subject to a special surcharge, the surcharge will be automatically added. Sales tax will be added if you are a MO or CA resident. This is the amount you should remit or that will be charged to your credit card if that is your preferred method of payment. Provide the credit card information in the spaces provided for that.
IF YOU DECIDE TO PHONE IN YOUR ORDER
Even if you are phoning in your order, it is helpful to fill out the order blank as a reference before you call to place your order. This will make order processing easier for our staff and give you an idea of what your order will consist of before you call. Our staff is very knowledgeable about all of our products and can help you make decisions as to what you really need if you want assistance with an application.
SPECIAL NOTE FOR ALASKA, HAWAII, PUERTO RICO, and FOREIGN COUNTRIES
Our standard shipping and handling rates apply only to the contiguous 48 states. If you are ordering from Alaska, Hawaii, Puerto Rico, or a foreign country, please inquire as to your shipping costs.
SPECIAL OVERNIGHT OR EXPRESS SHIPMENTS
If you need your order expedited via an overnight or special delivery service, please call our office prior to placing your order for shipping costs and available services. We will be happy to ship your order via UPS 2nd day or UPS next day air, but the charges will vary with each shipment and must be calculated on each specific order.
GUARANTEE
Every item in our catalog is guaranteed to be as represented. If you are not satisfied with a purchase, let us know and we will make adjustments or refunds to your satisfaction. Items returned for normal wear and tear will not be considered as faulty products. However, we want you to be satisfied with every aspect of your business association with us and we will do our best to assure that you are fully satisfied with every purchase!
BUSINESS HOURS
Our offices and sales rooms are open from 8am to 4pm local time (Central Time for our home offices in Mo, and Pacific time for our CA office. We are closed Saturday and Sunday as well as all major holidays. Our toll free numbers are listed throughout our catalog as well as our full service website address. Our FAX numbers are: 417-235-4312 in MO and 707-433-3306 in CA.
RETURNS
If you have a problem with your order and want to return merchandise for exchange or refund, you must call our offices first to arrange the return. If we made an error on your order, we will make adjustments at no charge to you. However, all other merchandise returns must be shipped back prepaid and all shipping is your responsibility.
Absolutely no refunds or exchanges after 90 days.
All orders totaling over $300.00 are entitled to a 5% discount!
All orders entered at this web site are secured by SSL certificate. You can be sure that your credit card and all other personal information will be securely transmitted to us and we will not use the information for any other purpose than filling your order.
New shipping rates -- Click Here -- for details!
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